Support Engineer

Corporate Overview

Aker Solutions is a global provider of products, systems and services to the oil and gas industry. Its engineering, design and technology bring discoveries into production and maximize recovery. The company employs approximately 14,000 people in about 20 countries. Go to www.akersolutions.com for more information on our business, people and values.

Aker Solutions’ Data Management & Analytics Team based in Aberdeenoffer systems solutions both internally and externally to complement the business. The team consists of software development and support engineers that look after several different systems. We are now looking for an enthusiastic Support Engineer who can strengthen our team.

Responsibilities and Tasks:

The Support Engineer is responsible for providing support to both Internal and External clients in the use of the Company’s in-house software systems. Responsibilities and tasks include, but are not limited to:

  • Carry out software support activities as instructed by the Data Management & Analytics Manager

  • Adherence to control systems to ensure adherence to schedule, budget and quality requirements

  • Provide end-user support in use of Aker Solutions software products

  • Assist with installation of Aker Solutions software products at client sites

  • Testing of Aker Solutions software prior to release to clients

  • The writing and reviewing of technical documentation, such as user ‘how-to’ and installation guides

  • Provide software training to internal and external clients

  • Liaison with clients – both engineering and IT/IS departments

  • Analysis of client data

  • Provide feedback and assistance to the software development team for software product improvements

We Offer:

  • Competitive compensation and benefits
  • Good work/life balance
  • Positive work environment with challenging tasks
  • Development opportunities

Contact Us:

NES Advantage is Aker Solutions’ global recruitment services provider responsible for permanent and temporary staffing services.

For further information please contact: Claire Bremner, Senior Recruitment Consultant: 01224 528086.